McClure Realty Vacations Privacy Policy
This Privacy Policy applies to the
website accessible at http://www.mcclurerealtyvacations.com, (“Website”) the
services and the mobile applications offered by McClure Realty Vacations, a Sunset
Group, Inc. company (the “Company”). The Company may also be referred in this
Privacy Policy as “we”, “us”, or “our”. This Privacy Policy describes how the Company
collects and uses personal information collected through the Website or through
your correspondence with us by phone, email or otherwise. By accessing or using
the Website or our services, you agree to this Privacy Policy. IF YOU DO NOT
AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS OUR WEBSITE OR USE OUR SERVICES.
For purposes of the General Data
Protection Regulation 2018 (“GDPR”), the data controller is McClure Realty
Vacations, 24-A Causeway Drive, Ocean Isle Beach, NC 28469.
Information We Collect About You
We adhere to ethical standards in
gathering, using and safeguarding any information you provide. We collect personal
information from you. Such information is collected when voluntarily submitted
to us by you through access to the Website or filling out a form on the Website.
The types of information that may be collected include your name, mailing
address, email address, phone number, usage information, including the
materials that you access on the Website and messages that you send through our
online contact form.
We may automatically collect
information from you each time you visit the Website. This includes technical
information, information about your visit, and information about your activity
on our Website such pages viewed, page response times, download errors, length
of visit to certain pages, page interaction information (such as scrolling,
clicks and mouseovers), methods to browse to and away from a page, and methods
used to contact our support team. Technical information may also include the
internet protocol address used to connect your computer to the Internet,
browser type and version, time zone setting, browser plug-in types and
versions, operating systems and device platform.
Information We Receive From Other Sources
This is information we receive
about you from third parties that we work closely with to provide, promote and
improve our services. These third parties include business and integration
partners, vendors who assist in technical and payment services, analytics
providers and search information providers.
How We Collect Information
We collect information from you
when you submit inquiries through our online contact form. We also use
technology to collect information from you.
We collect information from you
when you speak to us by telephone. We may record telephone conversations for
quality assurance purposes. This Privacy Policy also governs those recordings.
Cookies are small files that a site
or its service provider transfers to your computer’s hard drive through your
Web browser that enables the sites or service providers’ systems to recognize
your browser and capture and remember certain information. We do not link the information we store in
cookies to any personal information you submit while on our site. We use both
session ID cookies and persistent cookies.
A session ID cookie expires when you close your browser. A persistent
cookie remains on your hard drive for an extended period of time.
We use the following types of
cookies:
Strictly
Necessary Cookies. These are cookies that are
required for the operation of the Website and under our terms with you. They
include, for example, cookies that enable you to log into secure areas of the
Website, use a shopping cart or make use of e-billing services.
Analytical/Performance
Cookies. They allow us to recognize and count the
number of visitors and to see how visitors move around the Website. This helps
us improve the way the Website works.
Functionality
Cookies. These are used to recognize you when you
return to the Website. This enables us, subject to your choices and
preferences, to personalize our content and remember your preferences.
Targeting
Cookies. These cookies record your visit to the
Website, the pages you have visited and the links you have followed. We use
this information to make the Website more relevant to your interests.
This Website also includes certain
components transmitted by Google Analytics, a web traffic analysis service
provided by Google, Inc. (“Google”). Also in this case, they are third party
cookies collected and managed anonymously to monitor and improve the
performance of the Website. Google Analytics uses the cookies to collect and
analyze anonymously the information on the behavior of use of the website. This
information is collected by Google Analytics, which processes in order to
prepare reports for the Company regarding activities on the Website. This
Website doesn’t use the analysis tool of Google to track or collect personal
information.
We use the following web beacon
technology:
Web beacons (a.k.a. clear gifs) are
tiny graphics with a unique identifier, similar in function to cookies, which
are used on our website to track online movements of web users and compile
aggregated statistics to analyze how our site is used and may be used, in our
services, or in our emails. Our use of
Web beacons also includes to count visits and to tell if an email has been
opened and acted upon. We do not link the information gathered from web beacons
to any personal information.
As is true of most web sites, we
gather certain information and store it in log files. This information includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exist
pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to
administer the site, to track users’ movements around the site and to gather
demographic information about our user base as a whole. We do not link this data to personal
information.
You have a variety of tools to
control cookies, web beacons and similar technologies, including browser
controls to block and delete cookies and controls from some third-party
analytics service providers to opt out of data collection through web beacons
and similar technologies.
Children
We do not knowingly collect
information from anyone under the age of 16.
Social Media Widgets
Our Website includes Social Media
Features (“Features”), such as the Facebook Like button and Widgets, such as
the Twitter button, Share This button, or other interactive mini-programs that
run on our site. These Features may
collect your IP address, which page you are visiting on our site, and may set a
cookie to enable the Feature to function properly. Features and Widgets are either hosted by a
third party or hosted directly on our site.
Your interactions with these Features are governed by the privacy policy
of the company providing it.
Use of Information
Company uses information, including
personal information, to carry out the following purposes:
Meeting
our Obligations to You. We may use your personal
information to contact you at your request to provide further information about
our products and services. We may also
contact you to carry out our obligations of delivering or supporting contracted
services or products to you.
Improving
and Maintaining the Website. Company may collect and use personal
information to investigate any customer service issues that you or other users
notify us about. We may use your IP address and other information collected
from you to help diagnose problems with our server(s), create new functionality
and to improve and administer the Website.
Improving
and Developing Products and Services. We may use
your personal information to improve and develop products or services offered. We may also use aggregated and
anonymized information to assist us in providing the best service possible to
our customers.
Communicating
with You. We may collect and use personal
information to inform you about new features of our software and advise you of
offers that you may be interested in.
Marketing
the Website and Our Services. Additionally,
we may use aggregated and anonymized information for marketing purposes such as
generating or selling advertisements.
Disclosure of Your Information to Third-Parties
We will not sell your personal
information to third parties for the purpose of such third parties' sending
unsolicited offers or advertisements. However, we may disclose your personal
information as follows:
Law
Enforcement. We may need to share your information
with law enforcement or government agencies in response to a subpoena, state
and/or federal audit or as otherwise required by law.
Agents
and Consultants.
We sometimes hire other companies to perform certain business-related
functions, such as sending email on our behalf, payment processing or
conducting market research. We also share your email address with third
parties, such as Facebook, LinkedIn and Twitter in order to provide custom
marketing materials for you on their platforms. These
companies are not permitted to use any personal information that we share with
them for any other purpose aside from providing services to us.
Business
Transfers. In the event that we sell all or part of
our membership interests or assets or enter into a merger, we reserve the right
to include personal information and non-personal information among assets transferred
to the acquiring or surviving company.
General
Marketing Purposes. We may provide non-personal
information about our customers’ sales, Website traffic patterns and related
Website information to third party advertisers.
Your Rights
In accordance
with applicable privacy law, you have the following rights in respect of your
personal information that we hold:
Right of Access and Portability. The right to obtain access to your personal
information along with certain information, and to receive that personal
information in a commonly used format and to have it ported to another data
controller.
Right to Rectification. The right to obtain rectification of your personal
information without undue delay where that personal information is inaccurate
or incomplete.
Right to Erasure. The right to obtain the erasure of your personal
information without undue delay in certain circumstances, such as where the
personal information is no longer necessary in relation to the purposes for
which it was collected or processed.
Right to Restriction. The right to obtain the restriction of the
processing undertaken by us on your personal information in certain
circumstances, such as where the accuracy of the personal information is
contested by you, for a period enabling us to verify the accuracy of that
personal information.
Right to Object. The right to object, on grounds relating to your
particular situation, to the processing of your personal information, and to
object to processing of your personal information for direct marketing
purposes, to the extent it is related to such direct marketing.
You have
the right to request that we do not process your personal information for
marketing purposes. You can exercise your right to prevent such processing by
using the “Unsubscribe” link found in our emails or by contacting us at 910-579-3586
or [email protected]. Please note that we may not include the opt-out information in e-mails
that are transactional in nature and are not marketing communications.
If you are
a California resident, California law permits you to request certain
information regarding the disclosure of your personal information by us and our
subsidiaries to third parties for the third parties’ direct marketing purposes.
To make such a request, please use the contact information above.
You may exercise your rights via telephone
or email. Please call 910-579-3586 to review, change or correct information or
email a request to review, change or correct information to: [email protected].
You can delete your account and
erase all personal information associated with you at any time contacting us at
910-579-3586 or [email protected].
For any request that you make, you
should receive an email response from us. Please contact us if you do not
receive confirmation within 30 days of your request.
Third Party Websites
The Company is not responsible for
the privacy practices or policies of any third-party websites that are linked
to the Website. We encourage you to read their respective privacy policies
prior to providing any personal information at or to such sites.
Data Storage and Security
The information that we collect is
stored in our database, which is secured through password authentication. Your
information may be stored on our servers and also on servers of companies that
we hire to provide services. In each case, information may be stored in the
United States and in other countries where we operate, and in countries where
our respective service providers operate. If you are in the European Union,
Switzerland, or other regions with laws governing data collection and use, you
acknowledge that we may transfer, process and store your personal information
in the United States and other countries, the privacy laws of which may be
considered less strict than those of your region.
We understand that security of your
personal and financial information is important to you, so we have taken steps
to enhance the safety and confidentiality of personal and financial information
sent to or from us. Company uses commercially reasonable efforts to maintain
the security of the Website and your information.
If you choose to license our software,
you will need to establish and account. Access by you to your account is
available through a password and/or unique user name selected by you. This
password is encrypted. You should not divulge your password to anyone. You should change your password often using a
combination of letters and numbers, and you should ensure you use a secure web
browser. We cannot be responsible for activity that results from your own
neglect to safeguard the secrecy of your password and user name. If you share a
computer with anyone, you should always log out of your account after you are
finished, in order to prevent unauthorized access.
Please notify us as soon as
possible if your user name or password is compromised.
Unfortunately, no data transmission
over the Internet or any wireless network can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, you
acknowledge that: (a) there are security and privacy limitations of the
Internet that our beyond our control; (b) the security, integrity and privacy
of any and all information and data exchanged between you and us through this
Website cannot be guaranteed and we shall have no liability to you or any third
party for loss, misuse, disclosure or alteration of such information; and (c)
any such information and data may be viewed or tampered with in transit by a
third party.
If we become aware of a data breach
that is likely to result in a risk for the rights and freedoms of individuals,
we will notify you within 72 hours of first having become aware of the breach.
Notwithstanding the foregoing,
Company provides the Website "as is" without any express or implied
warranty of any kind, including warranties of merchantability, reliability, or
fitness for a particular purpose.
Changes in Privacy Policy
This Privacy Policy may change from
time to time to accommodate changes in the Website, changes in technology or
legal developments. We will post any changes to the Privacy Policy on the
Website.
Contact Us
To report any known or suspected privacy or security breaches or to submit privacy related questions or complaints please contact us at [email protected].
Revised: February 2024